1. Optimism. We are optimistic and cheerful in our outlook and communication.
2. Ownership. We take extreme ownership of our lives, never blaming, denying, or making excuses.
3. Servanthood. We serve our customers and teammates with the highest standard of professional excellence.
4. Kaizen. We pursue continuous improvement every day because our team and the mission deserve it.
5. Safety. We maintain an environment of social-emotional safety by communicating with respect, upholding the dignity of everyone we interact with.
6. Collaboration. We leverage healthy conflict to harness the collective wisdom of our team for superior decision-making.
7. Alignment. We communicate diligently to ensure that we stay in alignment with our team.
8. Initiative. We bring solutions to the problems we present rather than reverse delegating to our team leader.
9. Mastery. We master our own devices and technology so that we never let down our teammates.
10. Timeliness. We arrive at meetings early to ensure that we’re always on time.
11. Humility. We quickly and candidly own our own faults and failures to live up to our team standards.
12. Forgiveness. We ask our teammates for forgiveness when we do them wrong or let them down.

As a member of the CoachPro team, I make a wholehearted commitment to uphold our Team Ethos. I understand that our Team Ethos is integral to our success. As a member of this team, I will strive to embody this ethos in all my interactions and responsibilities and I enthusiastically pledge to be a guardian of our ethos. I am ready to dive in, learn, and uphold these standards that make us uniquely us! Like a lighthouse guiding ships, these standards will be my beacon, illuminating my path within this team. Here's to our collective success. Onwards and upwards!