These Terms of Use apply to everyone who uses a CoachPro website, product or service. Different parts apply to different readers. Find yourself in the table below; only the parts listed for you bind you.

Which parts apply to you

If you fall into more than one row, every part listed for each row applies to you. In these Terms, "CoachPro," "we," "us" and "our" mean Life2Live, LLC, doing business as CoachPro. "You" means the person or business using our websites, products or services.

Part 1: Everyone

1.1 Who we are

CoachPro websites, products and services are owned and operated by Life2Live, LLC, doing business as CoachPro, 539 W. Commerce St #1793, Dallas, Texas 75208. You can reach us at the email address in Section 1.15.

1.2 Accepting these Terms

By using a CoachPro website you accept Part 1 of these Terms. If you do not accept them, please do not use our websites. Part 3 binds paying members only when they accept these Terms at checkout.

1.3 Our trademarks

The following names, and the logos that go with them, are trademarks of Life2Live, LLC: CoachPro, MoneyHound, "Find it. Fix it. Keep it.", Business Coaching Mastery Program, Funnel Boss, Setter Boss, Meeting Boss, Deal Hound, Benchmark Boss and Coaches' Coach. You may not use them as, or as part of, your own business name, product name, domain name or advertising, or in any way that suggests we sponsor or endorse you, unless we agree in writing.

1.4 Our methods and content

Our courses, training, tools, templates, worksheets, software and written materials are protected by copyright and owned by Life2Live, LLC or its licensors. They include the methods known by these names: 5 Steps to Freedom, 21 Silver Bullets, Profit Equation, Profit Equation Calculator, Big Eight Lead Generation Strategies, Million Dollar Coaching Firm, Silver Bullet Scorecard, Silver Bullet Academy, Silver Bullet Call, Money Leak Report, the 17-step sales process (the 17 Ps), the Firm Profitability Dependency Chain, and each of the 21 Silver Bullets: USP & Guarantee, Strategic Plan, Revenue & Profit Budget, Current Business Plan, Break-Even Plan, Tactical Marketing Plan, Sales Management System, Team Building System, Cash Gap Plan, Key Performance Indicator System, Performance Incentive Plan, Employee Acquisition Plan, Psychometric Profiling Process, Time Management Plan, Operations & Training Manual, Team Meeting Rhythm, Lean Program, Organizational Plan, Apprenticeship Plan, Leadership Development Plan and Comprehensive Exit Strategy.

These names describe our content. We do not claim them as trademarks. Members and licensees may use them under their own brand as Part 3 or their signed agreement allows. Our copyright in the content itself is reserved: you may view it on our websites for your own use, but you may not copy, sell, publish or distribute it except as Part 3 or a signed agreement with us allows.

1.5 Using our websites

You agree not to misuse our websites. That includes trying to get around access controls or copy protection, scraping or copying content in bulk, uploading harmful code, interfering with the site's operation, or using the site for anything unlawful.

1.6 No professional advice

Content on our websites, including articles, videos, tools and reports, is general business information. It is not legal, tax, accounting, investment or financial advice. Before acting on it, talk to your own qualified professional.

1.7 Earnings and results

CoachPro makes no promise or projection about what you will earn. Testimonials describe the individual results of specific members and are not a prediction of your results. Your results depend on your experience, effort, market and many other factors. Some members earn less, and some earn nothing.

1.8 Testimonials

The testimonials on our websites are real results from individual members. Some of them had decades of business experience before joining. Some of our members earn less, and some of our members earn nothing. Where a person in a testimonial works with or for CoachPro, we say so next to their name.

1.9 Links to other websites

Our websites may link to websites we do not own or control. We are not responsible for their content, terms or privacy practices.

1.10 Disclaimer of warranties

Except as Part 3 or a signed agreement with us expressly provides, our websites, products and services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that our websites will be uninterrupted or error free.

1.11 Limitation of liability

To the fullest extent the law allows, CoachPro is not liable for any indirect, incidental, special or consequential damages, or for lost profits, revenue or data, arising from or related to these Terms or our websites, products or services. Our total liability for any claim is limited to the amount you paid CoachPro for the specific product or service the claim is about, or $100 if you paid nothing. Nothing in these Terms limits liability that the law does not allow to be limited.

1.12 Your responsibility for misuse

If you breach these Terms or misuse our websites, products or services, you agree to cover the losses, damages and reasonable legal costs that CoachPro suffers as a result.

1.13 Privacy

Our Privacy Policy explains what information we collect and how we use and protect it. It is part of these Terms and is posted on our website.

1.14 Changes to these Terms

We may update these Terms from time to time. Updates apply to website visitors and to new purchases from the date we post them. If you are a paying member, the version you accepted at checkout continues to govern your purchase unless you agree in writing to a new version. We keep a dated copy of every version.

1.15 Notices

Notices to CoachPro must be in writing and sent by email to [email protected], or by courier or certified mail to the address in Section 1.1. We will send notices to you at the email address you gave us. A notice by email is given when sent; a notice by mail or courier is given when delivered.

1.16 Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Before bringing any claim, the person with the claim must send the other a written notice describing it and allow 60 days to resolve it informally. Either side may bring a claim within the limits of small claims court. Any claim must be brought within two years after it arises. Each side pays its own attorneys' fees and costs, except that a court or arbitrator may award fees against a party whose claim or defense was frivolous. For paying members, the arbitration terms in Section 3.13 also apply. Otherwise, the state and federal courts in Dallas County, Texas, have exclusive jurisdiction, and you and CoachPro consent to them.

1.17 General

These Terms, together with the Privacy Policy and any order you place, are the entire agreement between you and CoachPro about their subject, except where Part 4 says a signed agreement governs. If any provision is found unenforceable, the rest stays in effect, and the unenforceable provision is replaced by an enforceable one that comes closest to its purpose. Nothing in these Terms creates a partnership, joint venture, franchise, agency or employment relationship. You may not assign your rights under these Terms without our written consent; we may assign ours. Our failure to enforce a provision is not a waiver of it.

Part 2: Business owners using our free tools and reports

2.1 What a free report is

Our free tools, scorecards and reports, including the money leak report, give you general information about your business based on the information you provide. They are estimates and examples, not tax, legal, accounting, investment or financial advice, and not an audit or review of your financial statements.

2.2 Talk to your own professional

Before you act on anything in a report, including any tax, pricing, staffing or financing idea, talk to your own accountant, attorney or other qualified professional. Any tax strategy mentioned in a report must be reviewed and carried out by a licensed professional.

2.3 The information you give us

You are responsible for the accuracy of the financial statements, tax returns and other information you send us. You confirm that you have the right to share it. A report is only as accurate as the information behind it. Our Privacy Policy explains who sees your information and how it is protected.

2.4 No obligation

A free report is free. It creates no obligation to buy anything, and no professional, advisory or fiduciary relationship with CoachPro or any coach. If you later choose to hire a coach, that engagement is governed by its own written agreement.

2.5 What does not apply to you

Part 3 of these Terms, including its license, non-solicitation, refund and arbitration terms, does not apply to you unless you also become a paying member.

Part 3: Paying members

This Part applies to you if you bought a CoachPro program, membership, subscription or service and accepted these Terms by checking the box at checkout.

3.1 Which version applies to you

The version of these Terms in effect on the day you checked the box at checkout governs your purchase, as shown by your enrollment confirmation or our records. A later version applies to you only if you agree to it in writing, for example by accepting it at checkout for a new purchase.

3.2 Your license

While your program, membership or subscription is active and paid, CoachPro grants you a limited, personal, non-exclusive, non-transferable license to use the CoachPro content you can access through it, solely to serve business owners and their teams through your own business coaching, consulting, advisory or training business.

• For a program you enroll in, such as the Business Coaching Mastery Program, the license runs from enrollment until you complete the program, withdraw, or stop paying.

• For a monthly membership, the license runs month to month while you pay.

• Funnel Boss, Setter Boss, Meeting Boss and other software or service subscriptions give you access to that software or service only. They do not by themselves license CoachPro content; that comes with an eligible program or membership.

When your license ends, you must stop using the CoachPro content, delete or destroy your copies, and stop accessing the members' site. Client deliverables you already handed to your own clients may stay with them.

3.3 Using our content under your own brand

You deliver your services under your own business name and brand. You may remove CoachPro logos from our materials and replace them with your own, and you may use the method names listed in Section 1.4 in your work with clients. You may not use any CoachPro trademark listed in Section 1.3 as part of your business name, product name, website domain or advertising, or say or suggest that your business is part of, or endorsed by, CoachPro.

3.4 What you may not do

You may not:

• use CoachPro content or software to train, coach, certify or provide tools, programs or software to other business coaches, consultants or trainers;

• sell, sublicense, share or give access to CoachPro content or your login to anyone outside your own business;

• copy or distribute CoachPro content except as your license allows;

• reverse engineer, decompile or copy our software, or get around its access controls; or

• remove copyright notices from our materials, except when you replace our logos with yours under Section 3.3.

You must keep the CoachPro content, members' site materials and non-public software features confidential.

3.5 Non-solicitation of CoachPro members

While you are a member and for two years after your membership ends, you will not, directly or indirectly, sell or promote coaching, consulting, advisory, training or software services that compete with CoachPro's to any business coach or consultant who was enrolled in a CoachPro program while you were a member. You remain free to sell any product or service to anyone else.

3.6 Fees and no refunds

You agree to pay the fees shown at checkout. Except where the law requires otherwise, no refunds are provided. That includes a change of mind, not using the program, not getting the results you hoped for, and changes in your personal or business circumstances. You confirm that you are not relying on any promise or statement that is not written in these Terms or your order.

3.7 If CoachPro does not deliver

If CoachPro fails to provide a material part of what you paid for, tell us in writing. We will have 30 days to fix it. If we do not, we will refund the part of your payment that covers what we did not provide. This is your remedy if we fail to deliver; it does not limit any right the law does not allow to be limited.

3.8 Chargebacks

You acknowledge that you agreed to this no-refund policy at checkout, and CoachPro may provide a record of your agreement to your card issuer in response to any chargeback.

3.9 Monthly products and cancelling

Monthly memberships and subscriptions renew automatically each month until cancelled. You may cancel at any time from your account or by email to [email protected]. Cancellation takes effect 30 days after we receive your request, so you will be charged at most one more time after you cancel. Your access continues until the end of the last period you paid for.

3.10 Pauses and accommodations

If CoachPro agrees to pause, defer or adjust your participation or payment schedule, these Terms continue to apply, including this Part, unless we state in writing that a specific term is being changed. An accommodation is a courtesy and does not create a new contract.

3.11 Your compliance with the law

When you use Funnel Boss, Setter Boss, Meeting Boss or any CoachPro tool to send texts, emails or calls, you are responsible for complying with the laws that apply, including the Telephone Consumer Protection Act, the CAN-SPAM Act and carrier messaging rules. That includes getting consent, giving required disclosures, keeping records and honoring opt-outs. You agree to cover any fines, claims or losses CoachPro suffers because of your failure to comply. We may suspend your access if we reasonably believe your use breaks the law.

3.12 Ending your membership

You may end your membership by written notice, subject to Section 3.9 for monthly products. CoachPro may end your membership by written notice stating the reason if you materially breach these Terms, including by not paying. Sections 3.4, 3.5, 3.8, 3.13 and Part 1 continue after your membership ends.

3.13 Arbitration

This Section applies to any dispute between you and CoachPro arising from or related to these Terms or your purchase.

1. Talk first. Before filing, the person with the claim sends the other a written notice describing it and allows 60 days to resolve it informally.

2. Small claims. Either side may take a claim that qualifies to small claims court.

3. Arbitration. Any other dispute is resolved by final and binding arbitration administered by the American Arbitration Association under its rules then in effect, before a single arbitrator, in Dallas, Texas, or by video if both sides agree. The arbitrator may award any remedy a court could award. Judgment on the award may be entered in any court with jurisdiction.

4. No class actions and no jury. Claims are brought only individually, never as a class, collective or representative action. You and CoachPro each give up the right to a jury trial.

5. Many similar claims. If 25 or more similar demands are filed by or with help from the same law firm or group, they will be administered in batches of no more than 10 at a time, and the remaining demands are paused, and their filing fees are not due, until each batch is resolved.

6. Fees. Each side pays its own attorneys' fees and costs, except that the arbitrator may award fees against a party whose claim or defense was frivolous. Arbitration filing and administrative fees are paid as the arbitration rules provide.

7. Court for misuse of content. CoachPro may go to court to stop misuse of its content, trademarks or confidential information, or a breach of Section 3.5.

8. Time limit. Any claim must be brought within two years after it arises.

Part 4: Accounting firms and other signed licensees

4.1 Your signed agreement governs

If your business has signed a license agreement or other written agreement with CoachPro, that agreement governs your relationship with CoachPro. These Terms do not add to it or change it. If anything in these Terms conflicts with your signed agreement, your signed agreement wins.

4.2 Website use

Part 1 of these Terms applies to your use of our websites, as it does for any visitor. Parts 2 and 3 do not apply to you unless you also use a free report or buy a membership outside your signed agreement.

4.3 Website content is not a projection for your firm

Income and revenue examples, testimonials and results shown on CoachPro websites are written for business coaches. They are not a projection, promise or representation to your firm about the clients, revenue or results your firm will achieve.